1. Agreement to Terms
By accessing venusresorthunza.com or booking a stay with Venus Mountain Resort, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.
2. About Us
Venus Mountain Resort is a hotel located at Eagle's Nest, Duikar, Altit, Hunza Valley, Gilgit-Baltistan, Pakistan. Contact: hello.venusresort@gmail.com | +92 355 5025688.
3. Website Use
- You may use this website for lawful personal purposes related to our accommodation and services
- You must not misuse the site, attempt unauthorized access, or interfere with its operation
- Content on this site is for general information; room availability and rates can change
4. Bookings and Rates
A booking becomes confirmed when we (or an authorized booking partner) accept your reservation and provide confirmation. Rates are typically listed per room per night and may exclude taxes or optional extras unless stated otherwise. We reserve the right to correct pricing errors and to cancel bookings made at an incorrectly displayed rate, with a refund of any amount already paid for that booking.
5. Guest Responsibilities
Guests agree to:
- Provide accurate booking and contact information
- Arrive and depart according to agreed check-in and check-out times unless otherwise arranged
- Use the property responsibly and compensate for damage caused by negligence or misuse
- Comply with our Service Policy and house rules during the stay
6. Cancellations and Refunds
Cancellation and refund rules are set out in our Refund Policy. Third-party bookings may be subject to additional partner terms.
7. Intellectual Property
Website text, branding, logos, and photographs are owned by Venus Mountain Resort or used with permission. You may not copy, redistribute, or use our content for commercial purposes without prior written consent.
8. Third-Party Services
Links to Booking.com, Airbnb, Google Maps, review platforms, or other third parties are provided for convenience. We are not responsible for their websites, policies, or booking processes except as required by law.
9. Limitation of Liability
To the fullest extent permitted by law, Venus Mountain Resort is not liable for indirect, incidental, or consequential damages arising from use of the website or your stay, including travel delays, road conditions, weather, or third-party services. Our total liability related to a booking is limited to the amount you paid us for that booking, except where liability cannot be limited under applicable law.
10. Indemnity
You agree to indemnify Venus Mountain Resort against claims arising from your misuse of the website, breach of these terms, or damage caused by you or your guests during a stay, except to the extent caused by our negligence or willful misconduct.
11. Privacy
Personal information is handled according to our Privacy Policy.
12. Governing Law
These terms are governed by the laws of Pakistan. Disputes will first be addressed amicably; if unresolved, they may be submitted to courts of competent jurisdiction in Pakistan.
13. Changes
We may update these Terms & Conditions at any time. The "Last updated" date shows the latest version. Continued use of the website after changes constitutes acceptance of the revised terms.
14. Contact
- Email: hello.venusresort@gmail.com
- Phone: +92 355 5025688
- Address: Eagles Nest, Duikar, Altit, Hunza Valley, Pakistan